NHTSA Complaint #10240989 — 2003 CHEVROLET VENTURE

PURCHASED A VEHICLE ON 3-29-08. SERVICE ENGINE LIGHT CAME ON TWO DAYS LATER. I TOOK IT TO THE DEALERSHIP APPROX. TWO DAYS AFTER THAT. THEY ADVISED ME THAT I MUST HAVE LEFT THE GAS CAP OPENED. I ADVISED THEM I HAD NOT YET GOTTEN ANY GAS B/C I RECEIVED CAR ON A FULL TANK. THEY CHECKED THE VEHICLE AND STATED THEY SAW NOTHING WRONG. THE TRANSMISSION WAS THEN WHINING. IT GOT LOUDER I TOOK IT BACK THEY PUT A QUART OF TRANSMISSION FUEL. TODAY 9-4-08 I TOOK IT BACK TO THEM WHERE THEY HAD TO PUT ANOTHER QUART OF TRANSMISSION FUEL IN AND THE MECHANIC ADVISED ME THAT THE TRANSMISSION WAS GONE AND THAT THE 6,000 MILE WARRANTY THEY GAVE ME WAS USED. I FEEL LIKE I HAVE BEEN CON UNTIL WARRANTY WAS UP. NOT ONLY THAT I ADVISED THEM THAT I HAD BEEN COMPLAINING ABOUT THIS ISSUED. TO COME TO FINE OUT, THE PREVIOUS MECHANIC WAS NO LONGER THERE AND HAD NOT DOCUMENTED ANYTHING. THE ORIGINAL MANAGEMENT WAS NOT THERE EITHER. I FELT LIKE I HAVE BEEN SCAMMED. I AM A SINGLE PARENT WITH TWO CHILDREN OF MY OWN AND TWO CHILDREN THAT I HAVE BEEN RAISING FOR TWO YEARS. I ASKED THEM FOR A RELIABLE VEHICLE AND THEY INSURED ME THAT IT WAS. AFTER 5 MONTHS IT FAILED ME. NOBODY WANTS TO LISTEN TO ME. NOW I AM BEING ASKED TO PUT OUT 4100 FOR A TRANSMISSION. PLEASE FURTHER INVESTIGATE THIS SITUATION. *TR