NHTSA Complaint #10240924 — 2007 GMC ACADIA

2007 GMC ACADIA: WHEN STEPPING ON THE GAS TO ACCELERATE OR PASS THE TRANSMISSION DOES NOT IMMEDIATELY RESPOND (SEVERAL SECONDS DELAY) WHICH CAUSES YOU TO CONTINUE PUSHING DOWN THE GAS PEDDLE UNTIL IT ENGAGES WHICH USUALLY CAUSES A 10,000 RPM SURGE. MAKES IT VERY SCARY WHEN PASSING AND THE ACCELERATION COULD CAUSE ISSUES WHEN THE ROAD IS WET OR ICY. GMC STATES THAT THE ISSUE IS WELL DOCUMENTED AND "NORMAL" FOR THE VEHICLE. AFTER THREE ATTEMPTS AND DISCUSSION WITH THE SERVICE MANAGER WHO ALSO DRIVES THIS SAME MODEL AND STATES HOW SCARY IT IS WHEN TRYING TO PASS IN HIS ACADIA I AM LOOKING FOR SOMEONE TO FORCE GMC TO FIX THE TRANSMISSION BEFORE SOMEONE GETS KILLED. ACCORDING TO THE DEALERSHIP THIS IS A VERY COMMON COMPLAINT FROM CUSTOMERS AND NOT GETTING ATTENTION FROM THE MANUFACTURER. BASICALLY GMC STATES " HERE IS THE FIX AND NOW YOU LIVE WITH IT!" THIS IS AN ACTUAL QUOTE. I HAVE ALSO SPENT TIME DISCUSSION WITH THE SO CALLED GMC CUSTOMER SERVICE REP. WHO BASICALLY CAN'T/WON'T GET ME IN CONTACT WITH ANYONE WHO CAN RESOLVE.(TOMEKA MONROE 1-866-790-5600-EX 31353) PLEASE HELP, BRAD BARGER *TR