NHTSA Complaint #10240911 — 2004 LEXUS ES 330 VEHICLE SPEED CONTROL

Complaint Details

ODI Number	10240911
Vehicle	2004 LEXUS ES 330
Component	VEHICLE SPEED CONTROL
Date of Incident	September 1, 2008
Date Filed	September 4, 2008
Mileage	56,000 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

MY WIFE WAS DRIVING A 2004 ES330, WHEN SHE PRESSED THE BRAKE ON A 15 MPH SPEED, THE CAR INSTEAD SURGE FORWARD WITH A VERY HIGH SPEED AND SHE HEARD A ROAMING NOISE COMING FROM THE ENGINE. IN A FEW SECONDS, THE CAR RAN UP A CURB AND SHE MANAGED TO AVOID HITTING THE TREES AND WALL. THE CAR WAS DAMAGED AND SHE IS NOT GOING TO DRIVE THE CAR AGAIN. LEXUS DEALER SIMPLY SAID THEY CAN NOT FIND ANY PROBLEM WITH THE CAR. I DID RESEARCH ON THIS NHTSA DATA AND FOUND A LOTS OF SAME COMPLAINS AGAINST ES330 AND ES350. I AM VERY UPSET BY THE WAY LEXUS HANDLED THE ISSUE. *TR

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