NHTSA Complaint #10240863 — 2000 FORD EXPLORER

EQUIPMENT issue reported to NHTSA

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Complaint Details

ODI Number 10240863
Vehicle 2000 FORD EXPLORER
Component EQUIPMENT
Date of Incident
Date Filed
Mileage 32,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

MY RADIO LOST ALL THE LIGHTS TO IT..THE DISPLAY LIGHTS FOR THE RADIO NO LONGER WORKS. APPARENTLY FORD KNEW OF THIS DEFECT AS HUNDREDS OF OWNERS COMPLAINED AS EARLY AS 2001 (ONE YEAR AFTER THE CAR WAS SOLD). I COMPLAINED AND THEY SAID I WOULD HAVE TO PAY FOR A NEW RADIO. SEEMS THEY SHOULD HAVE REPLACED THE RADIO BACK WHEN THEY SAW THE PROBLEM IN 2001 WHILE STILL UNDER WARRANTY.

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