NHTSA Complaint #10240793 — 2000 CHRYSLER LHS

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number	10240793
Vehicle	2000 CHRYSLER LHS
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	June 1, 2008
Date Filed	September 3, 2008
Mileage	58,337 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL*THE CONTACT OWNS A 2000 CHRYSLER LHS. WHILE TURNING THE VEHICLE, THE STEERING MADE A LOUD NOISE. THE STEERING FAILURE BEGAN IN AUGUST OF 2006. THE DEALER REPLACED THE STEERING GEAR AND THE RACK AND PINION. IN JUNE OF 2008, THE STEERING FAILURE RECURRED AND THE NOISE WORSENED. THE MANUFACTURER TOOK A REPORT AND STATED THAT THEY WOULD NOT ASSIST WITH THE REPAIRS DUE TO THE AGE OF THE VEHICLE. THE CONTACT WILL TAKE THE VEHICLE TO ANOTHER DEALER FOR A DIAGNOSIS. SHE PURCHASED THE VEHICLE BRAND NEW AND THE OIL GASKET, WATER PUMP TENSION PULLEY, TRANSMISSION COOLING LINE CLAMP, AND THE WATER PUMP WERE ALL REPLACED DUE TO THE FAILURE. THE FAILURE MILEAGE WAS 58,337 AND CURRENT MILEAGE WAS 77,000.

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