NHTSA Complaint #10240723 — 2006 HONDA CIVIC

ON SEPT 7, 2007. I COMPLAIN TO HONDA DEALERSHIP IN CARSON, ABOUT A ROARING SOUND ON MY REAL WHEELS. ASIDE FROM THAT THERE WAS UNEVEN WEAR ON BOTH INNER SIDE OF THE TIRES. THE SOUND WAS LIKE A BEARING FAILURE. THEY TOLD ME THAT I NEED AN ALIGNMENT. SO I PAID FOR IT. PLUS I HAVE TO BUY NEW TIRES. THEN TODAY 9-2-08. IT HAPPENED AGAIN WITH THE SAME ISSUES. I WAS TOLD THEY WOUND NOT COVER SINCE IT WAS OUT OF WARRANTY. MY CAR 55,000 HOWEVER ON FEBRUARY OF THIS YEAR 2008. THERE IS A SERVICE BULLETIN REGARDING THIS ISSUE. WITH THE SAME SYMPTOMS ON 2006 AND 07 HONDA CIVIC LX AND EX NOT SI. SO TRIED TO ARGUE ABOUT THE SERVICE BULLETIN BOTH HONDA DEALERSHIP AND HONDA MOTORS NORTH AMERICA. THEY ARE GIVING ME A RUN AROUND AND WONT PAY ME FOR MY TIRES AND ALIGNMENT COST. BUT THEY WILL FIX THE PROBLEM WHICH IS REPLACING FLANGE AND UPPER CONTROL ARM AS STATED IN SERVICE BULLETIN. I REQUEST YOUR KIND OFFICE AND RECOMMEND A RECALL ON THIS ISSUES OF ALIGNMENT BECAUSE THEY SAID ITS JUST A SERVICE BULLETIN AND NOT A RECALL. SO ITS NOT MANDATORY. SO THEY WONT PAY FOR MY THIRD TIRE AND ALIGNMENT . AND THE CAN GET OFF THE HOOK. THIS IS A SAFETY ISSUE BECAUSE NOT ALL PEOPLE RECOGNIZE THIS AND STILL DRIVE THEIR CARS UNIT THE TREAD COMES OUT AND THE WHOLE CAR SHAKES WHEN THEY ARE BAD AND WOBBLE THE FRONT STEERING .I'M A MECHANIC FOR (YRS NEVER HAVE A HARD TIME GETTING ISSUES STRAIGHTEN OUT. *TR