NHTSA Complaint #10240592 — 2001 FORD EXPEDITION

TL*THE CONTACT OWNS A 2001 FORD EXPEDITION. THE VEHICLE HAD CONTINENTAL GRABBER AW TIRES, SIZE P275/60R17 (NA) THREE YEARS AGO. AT THAT TIME, ALL FOUR TIRES HAD TO BE REPLACED BECAUSE THE VEHICLE DROVE ROUGHLY AND THE TIRES BEGAN TO FORM BUBBLES. THE TIRES WERE REPLACED AT 30,000 MILES AT THE CONTACT'S EXPENSE, EVEN THOUGH THERE WAS A SAFETY RECALL. THE VEHICLE CURRENTLY HAS GENERAL CONTINENTAL CONTITRAC SUV TIRES, SIZE 275/60R17 (NA) AND THEY ARE EXPERIENCING THE SAME FAILURE. THE CONTACT WOULD LIKE TO BE REIMBURSED FOR THE FIRST SET OF TIRES THAT HE REPLACED AND TO HAVE THE CURRENT TIRES REPLACED. HE REFERENCED NHTSA CAMPAIGN ID NUMBER 02T012000 (TIRES:TREAD/BELT). THE DOT NUMBER WAS UNKNOWN. THE VEHICLE CURRENT MILEAGE WAS 68,000 AND FAILURE MILEAGE WAS 30,000. THE TIRE FAILURE MILEAGE WAS 5,000.