NHTSA Complaint #10240535 — 2007 HONDA CIVIC

I HAVE BOUGHT A NEW 2007 HONDA CIVIC HYBRID AND THE AIR CONDITIONER JUST STOPPED WORKING. AFTER GOING TO THE DEALER I FOUND OUT THAT A/C CONDENSER WAS DAMAGED. THE DEALERSHIP SAID THAT IT WAS PROBABLY DUE TO SMALL PEBBLES ON THE ROAD AND THAT IT WOULD NOT BE UNDER WARRANTY. I WAS SHOCKED TO HEAR THAT SOMETHING LIKE THIS WOULD NOT BE UNDER WARRANTY. I DID SOME RESEARCH ONLINE AND FOUND OUT THERE ARE THOUSANDS OF COMPLAINTS ABOUT THE A/C CONDENSER. IT'S NOT ONLY ON THE CIVIC, BUT ALSO THE ACCORD AND CR-V. THIS IS A DESIGN PROBLEM ON THESE VEHICLES AND IT SHOULD BE RECALLED TO HAVE IT FIXED. THERE SHOULD BE SOMETHING IN FRONT OF THE CONDENSER TO PROTECT IT FROM BEING DAMAGED. ONCE AGAIN, THIS IS A DESIGN FAULT AND IT SHOULD BE RECALLED ASAP. I HAVE ALREADY INFORMED EVERYONE I KNOW ABOUT THIS PROBLEM: FRIENDS, FAMILY, AND CO-WORKERS. WE WERE DECIDING TO BUY ANOTHER HONDA CAR THIS YEAR, BUT UNLESS THIS ISSUE IS FIXED WE WILL NOT BUY ANY HONDA'S OR ITS PARTNERS SUCH AS ACURA. *TR