NHTSA Complaint #10240105 — 2004 SATURN ION STEERING

Complaint Details

ODI Number	10240105
Vehicle	2004 SATURN ION
Component	STEERING
Date of Incident	August 16, 2008
Date Filed	August 28, 2008
Mileage	36,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

WHILE DRIVING AROUND A CURVE ON A RURAL HIGHWAY THE POWER STEERING LIGHT CAME ON AND I LOST MY POWER STEERING. I WAS ABLE TO KEEP THE CAR IN THE RIGHT LANE AND PULLED OVER ON THE ROAD AND SHUT THE CAR OFF. WHEN I TURNED THE CAR BACK ON IT WAS FINE. POWER STEERING WORKED. ONE WEEK LATER THE SAME THING HAPPENED. I TOOK THE CAR TO THE SATURN DEALER AND WAS TOLD THAT THE ENTIRE STEERING COLUMN HAD TO BE REPLACED AT THE TUNE OF $900.00. THIS CAR IS 3 1/2 YEARS OLD AND HAD 36,000 MILES ON IT!! I COMPLAINED TO SATURN AND AM AWAITING TO HEAR FROM THEIR "DISTRICT SPECIALIST". LUCKILY I WAS ABLE TO KEEP THE CAR UNDER CONTROL AND NOBODY WAS HURT BUT HOW CAN THIS NOT BE CONSIDERED A SAFETY ISSUE. TRY GOING AROUND A CURVE OR TURNING A CORNER WHEN YOUR POWER STEERING GOES OUT. *TR

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