NHTSA Complaint #10240036 — 1999 HONDA ACCORD STRUCTURE

Complaint Details

ODI Number	10240036
Vehicle	1999 HONDA ACCORD
Component	STRUCTURE
Date of Incident	August 27, 2008
Date Filed	August 28, 2008
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

WE HAVE A BLACK 1999 HONDA ACCORD THAT HAS A SEVERE PAINT/CLEAR COAT ISSUE. WE HAVE TAKEN GREAT CARE OF THIS VEHICLE, KEEPING IT GARAGED AND WASHED AND WAXED ON A REGULAR BASIS. WE CONTACTED HONDA REGARDING THIS ISSUE AND THEY TOLD US THAT "IT IS OUR RESPONSIBILITY AS THE OWNERS TO TAKE CARE OF OUR CAR". THEY ALSO TOLD US THAT BECAUSE OF THE AGE OF THE CAR, PAINT ISSUES 'HAPPEN' AND THEY DON'T OFFER SERVICE ON THAT OLD OF A CAR. THAT IS RIDICULOUS. WE JUST HAD IT IN TO FIX THE IGNITION THAT WAS UNDER A RECALL, AND THEY TELL US THAT THEY DON'T OFFER SERVICE ON THAT OLD OF A CAR? MY WIFE AND I ARE EXTREMELY FRUSTRATED AT HOW WE HAVE BEEN TREATED OVER THIS. THE CAR HAS A DEFECT IN THE CLEAR COAT FINISH THAT WAS BACKED UP BY OUR LOCAL SERVICE TECH WHO SAID IT WASN'T SPRAYED ON THICK ENOUGH, THUS THE PROBLEM. *TR

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