NHTSA Complaint #10239985 — 2003 BUICK RENDEZVOUS

ON JUNE 4TH,2008 OUR 2003 BUICK RENDEVOUS # BEGAN LEAKING FUEL FROM THE VICINITY OF THE FUEL FILLER NECK. WE WERE ON VACATION WITH OUR THREE GRANDCHILDREN AND TOOK IT TO THE NEAREST DEALER. THEY SAID I HAD TO HAVE THE WHOLE FUEL TANK REPLACED. I HAD IT REPLACED AND LEARNT LATER THAT THERE WAS A RECALL FOR THIS PROBLEM. I HAD MY DEALER LOOK AT THE CAR AND THEY ADVISED ME TO SEND IN A CUSTOMER REIMBURSEMENT FOR THE COST. BUICK HAS ADVISED ME THAT MY CAR WAS NOT COVERED , BY SERIAL NUMBER EVEN THOUGH IT WAS IN THE SAME PLACE EVERY OTHER ONE WAS FAILING AT. I HAD BROUGHT THE CAR TO SPECIFICALLY CARRY MY GRANDCHILDREN WITH THE THIRD SEAT. THEIR AGES ARE 4,3 AND 1 1/2. LUCKY WE DID NOT HAVE A FIRE. THE THRUST OF MY COMPLAINT IS THAT REGARDLESS OF THE SERIAL # ISSUE, THEY HAVE A BIGGER PROBLEM WITH A LOT MORE FUEL TANKS THEN THEY ARE WILLING TO ADMIT TO. IN MY 45 YEARS OF DRIVING I HAVE NEVER HAD A FUEL TANK PROBLEM .AND THE DEALERS I HAVE TALKED TO AGREE WITH ME. I THINK I SHOULD BE REIMBURSED AND YOU SHOULD LOOK INTO THIS CONTINUING FUEL TANK ISSUE BEFORE SOME INNOCENT CHILDREN GET BURNT ALIVE. AWAITING YOUR REPLY. JIM RYAN *TR