NHTSA Complaint #10239598 — 2001 FORD TAURUS

APPROX. MID-MAY 2008 NOTICED COOLANT SMELL IN CAR AND WATER ON THE PASSENGER SIDE FLOOR INSIDE 2001 FORD TAURUS WAGON. WITHIN A COUPLE OF WEEKS, AC BLOWER MOTOR ONLY WORKED ON HIGH. TOOK TO SHERWOOD FORD IN SALISBURY, MD END OF MAY 2008 FOR REPAIR. THEY REPLACED RESISTORS TO BLOWER MOTOR AND STATED PROBLEM WAS DUE TO CORROSION FROM WATER DAMAGE FROM LEAK IN WINDSHIELD/COWL. BLOWER WORKED FINE UNTIL AUGUST 18, 2008 STARTED WORKING ONLY ON HIGH AGAIN. TOOK BACK TO SHERWOOD FORD 8-25-08, THEY ARE CURRENTLY REPLACING RESISTORS AGAIN AND STATE THAT BLOWER MOTOR SHOULD BE REPLACED TOO BECAUSE IT IS NOT WORKING UP TO PAR DUE TO WATER DAMAGE. INTERNET SEARCH OF FORD TAURUS COWL LEAK REVEALS MANY OTHER PEOPLE OWNING FORD TAURUS/MERCURY SABLE HAVE THE SAME PROBLEM AND FORD WILL NOT ISSUE RECALL. I CANNOT AFFORD TO REPLACE THE BLOWER, IF IT GOES OUT ALTOGETHER THEN A DANGEROUS SITUATION COULD DEVELOP DUE TO INABILITY TO CLEAR THE WINDSHIELD OF FOG, ETC. REFERENCING COMPLAINT NUMBERS 10184014, 10189897, 10195320, 10205290. CALLED FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER ON 8-25-08 AND WAS TOLD THERE IS NOTHING THEY CAN DO TO HELP WITH REPAIRS FOR THIS KNOWN DEFECT. *TR