NHTSA Complaint #10239545 — 2000 CHRYSLER TOWN AND COUNTRY

STRUCTURE:FRAME AND MEMBERS issue reported to NHTSA

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Complaint Details

ODI Number	10239545
Vehicle	2000 CHRYSLER TOWN AND COUNTRY
Component	STRUCTURE:FRAME AND MEMBERS
Date of Incident	October 16, 2004
Date Filed	August 24, 2008
Mileage	51,572 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MN

Consumer Description

I HAVE A 2000 CHRYSLER TOWN AND COUNTRY VAN WITH RUSTING STRUT TOWERS. THE DRIVERS SIDE HAS MORE THAN THE PASSENGERS SIDE. THE DRIVERS SIDE IS ABOUT TO PUSH THROUGH AND GO INTO THE HOOD. I ASKED MY DEALER ABOUT ANY SAFETY RECALLS OR MODIFICATIONS, THEY SAID NO. I HAVE SEEN THE CHRYSLER SERVICE LETTER AND ASKED MY DEALER ABOUT IT AND THEY SAID THAT THE WORK SHOULD BE DONE WHEN WORKING IN THAT AREA UNDER WARRANTY TO IN STALL THE CHRYSLER UPDATE KIT. I HAD MY STRUTS REPLACED BACK IN 11/2004 AND ASKED ABOUT THE RUST AND LOSS OF METAL THEN AND THEY SAID IT WOULD NOT BE WARRANTY. I HAVE ALSO BEEN TOLD BY A FORMER SERVICE ADVISOR AT THAT DEALER THAT THEY HAVE PERFORMED THIS WORK UNDER WARRANTY OR POLICY. THIS IS A SERIOUS SAFETY CONCERN, THE MINI VAN IS A FAMILY VEHICLE WHICH MY WIFE AND KIDS RIDE IN DAILY. I AM ONE PERSON AND I NEED HELP WITH THE LARGE CARMAKER PLEASE. I HAVE NOT HAD ANY INJURIES YET BUT PLEASE HELP ME BEFORE I DO. *TR

Related Complaints for the 2000 CHRYSLER TOWN AND COUNTRY

Other STRUCTURE:FRAME AND MEMBERS Complaints

#10356137 — September 17, 2010 — 2000 CHRYSLER T&C - STRUT TOWERS RUSTED THROUGH. *TR

#10236120 — July 28, 2008 — THE SHOCK TOWER MOUNTING WHICH HOLDS THE STRUT WHEEL AND STEERING ASSEMBLY HAS CORRODED DUE A DESIGN DEFECT AND HAS A...

#10159934 — June 15, 2006 — 1) NORMAL USE OF THE VEHICLE LED TO 2) THE DRIVER'S SIDE STRUT TOWER RUSTING AND SEPARATING UNDER THE HOOD, CAUSING...

#757954 — February 11, 2002 — VAN MAKES METAL BENDING NOISE WHEN NOT DRIVING ON SMOOTH SURFACE/ ALREADY HAD TO HAVE THE FLOOR BOARD WELDED TO THE F...

#873779 — October 25, 2000 — SINCE CONSUMER BOUGHT VEHICLE IT HAD ALWAYS PULLED TO THE RIGHT DUE TO BENT SUBFRAME, POSSIBLY DONE AT ASSEMBLY OR D...

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