NHTSA Complaint #10239427 — 2002 HYUNDAI SONATA

STRUCTURE:FRAME AND MEMBERS issue reported to NHTSA

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Complaint Details

ODI Number	10239427
Vehicle	2002 HYUNDAI SONATA
Component	STRUCTURE:FRAME AND MEMBERS
Date of Incident	August 21, 2008
Date Filed	August 22, 2008
Mileage	72,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

AS I WRITE THIS LETTER, MY 2002 SONATA IS CURRENTLY IN THE SHOP FOR REPAIR OF SEVERE RUSTING AND DETACHMENT OF THE SUB FRAME. I WAS ADVISED A WEEK AGO BY THE MECHANIC PERFORMING AN INSPECTION OF THE VEHICLE THAT MY FRONT DRIVERS SIDE AXLE BOLT WAS CRACKED AND NEEDED REPAIR. HAVING THE EXTENDED HPP WARRANTY, I BROUGHT IT TO THE DEALER WHOSE EYES WERE WIDE WITH ABSOLUTE TERROR WHEN HE TOLD ME HOW CLOSE TO DEATH I WOULD HAVE BEEN HAD I NOT BROUGHT IT IN. HE ADVISED ME THAT IF I HAD DRIVEN THE CAR ANOTHER DAY, I WOULD HAVE BEEN SERIOUSLY INJURED OR KILLED. NEEDLESS TO SAY, I WILL BE WITHOUT MY CAR FOR THE NEXT 2 WEEKS. MY DEALER IS OFFERING ME A 'DEALER RENTAL RATE' FOR A LOANER CAR OF $35 A DAY WHICH I BELIEVE IS ADDING INSULT TO INJURY IN LIGHT OF THE FACT THAT I COULD HAVE BEEN KILLED. ARE THERE ANY PLANS TO RECALL THIS VEHICLE SO THAT I MAY BE ELIGIBLE FOR A FREE RENTAL CAR FOR MY INCONVENIENCE? *TR

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