NHTSA Complaint #10239146 — 2004 NISSAN MAXIMA

TL*THE CONTACT OWNS A 2004 NISSAN MAXMA. THE VEHICLE HAS GOODYEAR EAGLE RS-A TIRES, SIZE P245/45R18. THE CONTACT STATED THAT ALL FOUR OF HER TIRES WERE REPLACED UNDER A RECALL. A FEW DAYS LATER, SHE FELT A VIBRATION WHEN DRIVING VARIOUS SPEEDS. THE TIRE DEALER STATED THAT THE FAILURE WAS DUE TO THE ROAD CONDITIONS. IN MARCH OF 2008, SHE TOOK THE VEHICLE TO THE DEALER FOR A TUNE-UP AND NOTICED THAT THE STEERING WHEEL WAS SHAKING UNCONTROLLABLY. THE DEALER STATED THAT THE FAILURE WAS DUE TO THE REPLACEMENT TIRES. THE CONTACT WENT BACK TO THE TIRE DEALER AND THEY REPLACED TWO MORE OF THE TIRES. AFTER THE REPLACEMENT, THE TIRE DEALER STATED THAT THE VEHICLE WOULD STILL DRIVE "ROUGHLY" DUE TO THE ROAD. IN JUNE, AFTER A LONG ROAD TRIP, THE STEERING WHEEL SHOOK SO MUCH THAT THE CONTACT COULD VISIBLY SEE IT SHAKING. SHE TOOK THE VEHICLE BACK TO THE TIRE DEALER AND THEY CHANGED ONE MORE TIRE. SHE SPOKE WITH THE VEHICLE MANUFACTURER AND WAS REFERRED TO THE TIRE MANUFACTURER. THE TIRE MANUFACTURER BEGAN COMPILING A CASE FOR HER BASED ON THE FAILURES. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS APPROXIMATELY 47,150 AND FAILURE MILEAGE WAS APPROXIMATELY 45,000. UPDATED 09/24/08 *BF THE CONSUMER STATED THE ISSUE WAS RESOLVED. UPDATED 10/01/08. *JB