NHTSA Complaint #10239125 — 2007 KEYSTONE RAPTOR

MY KEYSTONE RAPTOR 3814 HAD 2 BLOW OUTS THAT CAUSE ALOT OF DAMAGE. I MADE SURE THAT THE TIRES WERE PROPERLY INFLATED AND THAT I WASN'T OVER WEIGHT AND I STILL HAD BLOW OUTS. THE CARLIE 15" D RATED TIRES THAT CAME ON MY RAPTOR ARE TOO SMALL. THEY ONLY WILL HOLD #2550 PER TIRE TIMES 6 TIRES IS LESS THAN MY RAPTORS TO GVWR OF #16000!!!! I HAVE SINCE FIXED MY RAPTOR AND CHANGED ALL OF MY TIRES TO 16" E RATED TIRES AD WHEELS AND HAVE HAD NO PROBLEMS. NOW, I TALKED TO KEYSTONE'S AREA REP AND WAS TOLD NOTHING WAS WRONG. NOW KEYSTONE OFFERS 16" E RATED TIRES AND 8 LUG AXLES. WHY, ANDY BOUSSARD OF KEYSTONE TOLD ME PEOPLE HAVE ASKED TO BE ABLE TO GET THIS SO THEY ADDED IT TO THE OPTIONS. I DON'T BELIEVE THAT BECAUSE EVERY TIME THAT I PULL INTO A RV SITE, EVERYONE WITH A RAPTOR COMES OVER AND TELLS ME ABOUT THEIR BLOW OUTS AND ASKS ME WHERE TO GET THE 16" RIMS. I THINK KEYSTONE SHOULD PROVIDE ALL OF US NEW 8 LUG AXLES AND 16" RIMS AND TIRES FOR FREE. 5 OF MY E RATED TIRES CAN CARRY MORE THEN ALL 6 OF THE D RATED TIRES THAT CAME ON THE TRAILER. LASTLY, I HAVE SPOKEN TO ROBIN WITH CARLISE BECAUSE MY RV DEALER SAID THAT THE TIRES WHERE BAD AND CARLISE SHOULD PAY FOR THE REPAIRS FROM MY BLOW OUTS. ROBIN HAS DECLINED MY RV DEALERS REQUEST AND SHE SENT ME TO THIS WEB SITE FOR HELP. SHE TOLD ME THAT KEYSTONE PUT ON TOO SMALL OF TIRES FROM THE BEGINNING. I JUST NEED TO PAY MY RV DEALER, GET REIMBURSED FOR MY 16" TIRES, AND HAVE A SAFE NICE LOOKING RAPTOR, LIKE I BOUGHT! PLEASE HELP THIS GO SOMEWHERE. THANK YOU. *TR