NHTSA Complaint #10239123 — 2005 FORD F-350 SD

TO BRUCE YORK AND RICHARD BOYD I AM SO THANKFUL SOMEONE IS DOING SOMETHING ABOUT THIS PROBLEM. I KNOW FOR A FACT THIS SITUATION WITH THIS STEERING PROBLEM FAR EXCEEDS ANYTHING FORD IS WILLING TO ADMIT. MY CASE; I HAVE OWNED MY 2005 FORD F-350 KING RANCH 4X4, VIN #, SENSE FEBRUARY 11, 2005. THIS TRUCK HAS EARNED ITS TWO NICKNAMES, RHUBARB EXPRESS AND #!*% PIECE OF #@^%$. THIS TRUCK HAS BEEN NOTHING BUT A NIGHTMARE FOR OUR FAMILY. MY WIFE AND I CAN'T BEGIN TO COUNT HOW MANY TIMES THIS TRUCK HAS GONE OUT OF CONTROL AND LEFT US IN THE DITCH. WE HAVE LOST CONTROL OF THIS TRUCK NEARLY EVERY TIME EITHER ONE OF US HAS DRIVEN IT. TYPICAL SITUATION, WE ARE DRIVING ALONG THE FREEWAY AT A SAFE SPEED. WE MIGHT FEEL A LITTLE BUMP ON THE ROAD THEN THE STEERING WHEEL STARTS TO SHIMMY THEN BEGINS TO PULL FROM YOUR HANDS IN A HARD SHIMMY. FROM THE TIME YOU HIT THE BUMP TO THE TIME THE TRUCK IS RIPPING YOUR HANDS FROM THE STEERING WHEEL IS LESS THE 2 SECONDS. THE OSCILLATIONS ARE MORE THE 90 DEGREES FROM SIDE TO SIDE ON THE STEERING WHEEL. THESE OSCILLATIONS WILL CONTINUE FROM YOUR ORIGINAL DRIVING SPEED UNTIL THE TRUCK IS BROUGHT TO A COMPLETE STOP. THIS USUALLY MEANS DRIVING OFF THE SIDE OF THE FREEWAY OR ROAD ONTO THE SHOULDER. ON MANY OCCASIONS THERE IS NO SHOULDER AND WE HAVE STOPPED IN THE ROAD. ON OTHER OCCASIONS WE HAVE HAD TO STOP IN THE MIDDLE OF THE FREEWAY AS THERE WERE SEMI TRUCKS IN THE SLOW LANE. I MEAN 65 TO 0 MILES AN HOUR IN THE MIDDLE OF A LOS ANGELES FREEWAY! WE ALSO HAVE COUNTLESS MEMORIES OF SLIDING TO A STOP IN THE RHUBARB, DUST FLYING, OFF THE EDGE OF THE FREEWAY. ALL WHILE CALLING FORD AND BEGGING THEM TO FIX IT! WE HAD THIS TRUCK IN THE DEALER MANY TIMES TO HAVE IT REPAIRED. *TR