NHTSA Complaint #10239063 — 2005 BUICK PARK AVENUE

PURCHASED 2005 BUICK PARK AVENUE FROM VAN BUREN BUICK IN GARDEN CITY PARK, NEW YORK WAS CONCERNED THAT VEHICLE HAD ALL CURRENT SAFETY FEATURES AS LISTED IN BROCHURE. ABS, AIR BAGS, DTABLE TRACK AND ON-STAR WERE SOME OF THE MAIN SAFETY FEATURES. SPECIFICALLY ASKED SALESMAN ( PAT LONGO) IF ON-STAR WILL CONTINUE TO WORK AFTER THE DIGITAL CUTOVER IN JAN 2008. SALESMAN ASSURED ME THAT UNIT WAS DIGITAL READY AND WOULD BE CONVERTED BY DEALER AT NO CHARGE PRIOR TO JAN 2008 NOW BOTH DEALER AND GM REFUSE TO HONOR THIS PLEDGE AND SAY I WAS SOLD A ANALOG ONLY ON_STAR UNIT AND DEALER DENIES THAT HIS SALESPERSON COMMITTED FRAUD BY SELLING ME A VEHICLE THAT DID NOT MEET MY REQUESTED STANDARDS. DEALER OFFERED ME $500.00 TOWARDS THE PURCHASE OF A NEW VEHICLE FOR $40,000.00 THIS VEHICLE SHOULD BE TAKEN BACK AT FULL PURCHASE PRICE TO BE APPLIED TO A CAR WITH THE SAFETY EQUIPMENT REQUESTED AS THE SALE WAS AN INTENDED FRAUD IN ORDER TO SELL THE VEHICLE GM STATED THAT IT IS THE DEALERS RESPONSIBILITY AS THE HAD FULL KNOWLEDGE THE MY CAR HAD AN ANALOG ON-STAR SYSTEM THAT COULD NOT BE UPDATE TO THE 2008 DIGITAL STANDARDS. *TR