NHTSA Complaint #10238958 — 2004 NISSAN MAXIMA POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10238958
Vehicle	2004 NISSAN MAXIMA
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	August 19, 2008
Date Filed	August 19, 2008
Mileage	63,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

MY CAR WAS HAVING SHIFTING ISSUES WITH THE TRANSMISSION. THE CAR SHUT OFF WHILE I WAS DRIVING AND WHEN I RESTARTED IT, IT STAYED IN 5TH GEAR. I TOOK THE CAR TO THE LOCAL DEALERSHIP WHERE THEY DID SOMETHING AND RESOLVED THE PROBLEM BUT DIDN'T INFORM ME WHAT IT WAS. I THEN HAD THE SAME ISSUE ABOUT 3 MONTHS LATER I TOOK THE CAR TO THE SAME DEALERSHIP THEY SAID THEY TEST DROVE MY CAR BUT THE MILEAGE WAS ONLY 1 MILE DIFFERENT FROM WHEN I DROPPED IT OFF. SO I KNOW THAT WAS A LIE. I WAS TOLD THEY WERE UNABLE TO DUPLICATE THE PROBLEM. MY VEHICLE WAS UNDER WARRANTY. I PLEADED WITH THE SERVICE MANAGER TELLING HIM THAT I DRIVE THE CAR EVERYDAY AND I HAVE THE PROBLEMS ALL THE TIME. HE GAME ME A SMART ASS ANSWER LIKE " WHEN IT DOES IT AGAIN STOP BY AND PICK ME UP AND SHOW ME WHAT IT IS DOING". NOW 4 MONTHS LATER MY WARRANTY IS OVER AND MY TRANSMISSION IS SHOT. THEY ARE NOW SAYING THEY ARE GOING TO DO NOTHING TO HELP ME OUT WITH THIS ISSUE. I HAVE TO PAY $3600 TO FIX THE PROBLEM. *TR

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