NHTSA Complaint #10238781 — 2000 FORD EXCURSION

TL*THE CONTACT OWNED A 2000 FORD EXCURSION. WHILE DRIVING LESS THAN 55 MPH, THE VEHICLE SHUT OFF. THE VEHICLE WAS LEFT ON THE SHOULDER UNTIL A TOW TRUCK ARRIVED. THE VEHICLE THEN CAUGHT FIRE AND A POLICE REPORT WAS FILED. FIVE MONTHS LATER, THE CONTACT WAS NOTIFIED BY THE MANUFACTURER THAT THERE WAS A RECALL ON HIS VEHICLE THAT COULD RESULT IN A FIRE. HIS VIN WAS INCLUDED IN THE RECALL. THE RECALL NUMBER WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE OVER 100,000.