NHTSA Complaint #10238769 — 2003 CHEVROLET MONTE CARLO

TL*THE CONTACT OWNS A 2003 CHEVROLET MONTE CARLO. WHILE DRIVING 40 MPH WITH THE HEADLIGHTS ACTIVATED ON AUTO, THE INTERIOR AND EXTERIOR LIGHTS FAILED TO REMAIN ILLUMINATED. THE FAILURE HAS BEEN OCCURRING SINCE 2004. THE VEHICLE WAS TAKEN TO THE SERVICE CENTER SIX TIMES WHILE STILL UNDER WARRANTY. THE VEHICLE IS NO LONGER UNDER WARRANTY AND THE SERVICE CENTER WILL NOT TAKE THE VEHICLE WITHOUT CHARGING A FEE. THE CONTACT IS UNSURE OF HOW LONG AFTER TAKING THE VEHICLE TO THE DEALER DID THE LIGHTS BEGIN TO FAIL. HE FEELS THAT THE FAILURE WAS NEVER REPAIRED AND IS A SAFETY ISSUE. HE WAS INVOLVED IN A CRASH ONE NIGHT DUE TO THE LIGHTS FAILING TO ILLUMINATE. THE VEHICLE IS A SAFETY ISSUE BECAUSE A SERIOUS CRASH COULD OCCUR FROM DRIVING THE VEHICLE WITH THE HEADLIGHT FAILURE, ESPECIALLY AT NIGHT. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 40,000. UPDATED 09/10/08. *LJ UPDATED 09/12/08. *JB