NHTSA Complaint #10238727 — 2003 VOLKSWAGEN PASSAT

THE HEATER CORE TUBING IN THE CAR DISINTEGRATED AT ABOUT 18,000 MILES. THIS RESULTED IN THE CHECK ENGINE LIGHT APPEARING, COOLANT LEAKING INTO OTHER PARTS OF THE ENGINE DEPARTMENT,AND THE FUMES FROM THE COOLANT IN THE PASSENGER COMPARTMENT. AT THIS TIME THE VEHICLE WAS UNDER WARRANTY, SO I TOOK IT TO THE VOLKSWAGEN DEALERSHIP. THEY REPLACED THE PURGE VALVE (ABOUT AN HOURS WORK) AND RETURNED THE CAR TO ME. I TOOK THE CAR BACK TWO MORE TIMES FOR THE SAME PROBLEM BEFORE THE WARRANTY RAN OUT AND THE DEALERSHIP PERFORMED THE SAME SERVICE. THE COOLANT LEAK BECAME SIGNIFICANTLY WORSE (I BEGAN ADDING COOLANT EVERY 3-4 DAYS) AT AROUND 82,000 MILES AND THE FUMES FROM THE COOLANT IN THE PASSENGER COMPARTMENT BECAME VERY STRONG. I TOOK THE CAR TO ANOTHER REPAIR SHOP AND THE MECHANIC DISCOVERED THAT THE TUBING FROM THE HEATER CORE HAD COMPLETELY DISINTEGRATED AND THE HEATER CORE NEEDED TO BE REPLACED ALTOGETHER. I HAVE SEASONAL ASTHMA ASSOCIATED WITH ALLERGIES AND INHALING THE FUMES FROM THE COOLANT HAS MADE THE CONDITION WORSE. I AM CURRENTLY HAVING THE VEHICLE REPAIRED AT A COST OF APPROXIMATELY $1200. *TR