NHTSA Complaint #10238620 — 1999 DODGE DURANGO

MY VEHICLE FOR MANY WEEKS WOULD SHUT DOWN WHILE DRIVING ESPECIALLY ON HOT DAYS WITH NO WARNING. GAUGES WOULD FREEZE. I WOULD STOP MY VEHICLE AND EITHER HAVE TO WAIT 20 MINS. THE VEHICLE WOULD GO TILL DIED AGAIN, OFTEN THE NEXT STOP, OR BRAKING DURING A TURN. ALMOST IMPOSSIBLE TO BRAKE OR STEER EVEN DRIVING 55MPH. ALMOST CAUSING ACCIDENTS. MY MECHANIC SAID IT WAS THE COMPUTER, THE COMPUTER HAD NO HISTORY, TAKE IT TO A DEALER. DURING THAT WEEKEND WHILE DRIVING ABOUT 10 MILES DIED 5 TIMES IN 100+ TEMP POLICE STOPPED TO HELP. SENT ME TO HOSPITAL WITH HEAT EXHAUSTION AND TEMP OF 102.9. NEXT MORNING DROVE VEHICLE TO DEALER. DEALER DIAGNOSED AS FUEL PUMP. I PAID FOR REPAIR AND DROVE OFF WITH VEHICLE. I DROVE LESS THAN 3 MILES AND 2 MORE TIMES THE VEHICLE DIED. DEALER SENT TOW TRUCK. NEXT MOURNING DEALER CLAIM CAR IS FINE RUNNING 5 HOURS IN SHOP. I INSISTED TAKE ON ROAD IN HEAT. WHEN SHUT HOOD DIED. DEALER NPW CALLING PCM BAD NOT COMPUTER. I WAS TOLD HAD TO PAY FOR PCM AS WELL THAT FUEL PUMP WAS BAD ANYWAY. I ASKED FOR OLD PARTS WAS TOLD DO NOT RETURN CORE PARTS? I HAD ASKED FOR REPLACED PART RETURN. I PAID AND LEFT. AFTER CONTACTING OWNER OF DEALERSHIP NEXT DAY. ONE WEEK LATER REFUNDED FOR FUEL PUMP NOT PCM. *TR