NHTSA Complaint #10238558 — 2003 HONDA ODYSSEY

WHILE TRAVELING NORTH BOUND ON US HWY 29, TRAVELING AT APPROXIMATELY 50 MPH WITH ALL WINDOWS IN THEIR FULLY CLOSED POSITIONS, THE PASSENGER SIDE WINDOW SIMPLY DISAPPEARED INTO THE DOOR. AFTER ERRATIC MANEUVER, DUE TO SUDDEN AND SURPRISE IN A RUSH OF AIR INTO THE CABIN, SPEED HAD TO BE REDUCED. FRANTIC EFFORTS TO RAISE THE WINDOW FAILED. VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD. DEALERSHIP WAS CONTACTED. HOWEVER, THE SERVICE DEPARTMENT WAS CLOSED. NO ACCIDENTS OCCURRED. VEHICLE WAS TAKEN TO DEALERSHIP NEXT DAY AT 08:30. DEALERSHIP REPAIRED PROBLEM AND CHARGED APPROXIMATELY $250.00, CLAIMING PART WAS NOT COVERED UNDER ANY WARRANTY. A VERY SIMILAR EVENT OCCURRED TO THE DRIVERS SIDE DOOR UNDER VERY SIMILAR CIRCUMSTANCES. ACCIDENT WAS AVERTED IN THAT EVENT, DUE TO THE SUDDENNESS OF THE EVEN. THE DEALERSHIP REPAIRED THE VERY SAME ISSUE AT NO CHARGE. THE FACT THAT NO WARNING OCCURRED IN EITHER CASE, MAKES THIS A VERY SERIOUS PROBLEM THAT COULD EASILY CAUSE A DRIVER TO STEER OFF OF THE ROAD OR BE DISTRACTED FOR THE MOMENT IT TAKES TO CAUSE AN ACCIDENT (ESPECIALLY DURING INCLEMENT WEATHER). I WOULD LIKE TO SEE HONDA CORPORATION TAKE RESPONSIBILITY FOR REPAIRING THIS VERY SERIOUS MECHANICAL PROBLEM THAT LEADS TO COMPROMISED CABIN SAFETY. *TR