NHTSA Complaint #10237867 — 1995 FORD WINDSTAR

TIRES issue reported to NHTSA

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Complaint Details

ODI Number	10237867
Vehicle	1995 FORD WINDSTAR
Component	TIRES
Date of Incident	August 10, 2008
Date Filed	August 12, 2008
Mileage	104,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I BOUGHT TIRE FROM FIRESTONE UNDER WARRANTY WHEN IT GETS BAD I TOOK IT TO THE STORE AND ASKED THEM FOR NEW TIRE, THEY REFUSED TO GIVE ME ONE EVEN IT WAS UNDER WARRANTY. THEN I CALLED THE MAIN OFFICE THEY APOLOGIZE AND THEY TOLD ME TO TAKE IT BACK TO THE STORE AND THEY WILL TAKER OF IT. AFTER THEY CONTACTED THE STORE CALLED ME AND IF ASKED ME TO TAKE TO BACK TO STORE AND GET NEW TIRE. FIVE MONTH'S LATER WHEN I WAS DRIVING ON HW 59, THE LAYER OF THE TIRE TORE OFF AND HIT THE CURB. IT DIDN'T HIT ANOTHER CARS, BECAUSE I WAS ON LEFT LANE AND THE TIRE WAS LEFT SIDE. OTHER WAYS INNOCENT HUMAN LIFE WOULD BE LOST. *TR

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