NHTSA Complaint #10237769 — 2007 SUBARU IMPREZA

TO WHOM IT MAY CONCERN, I DON'T KNOW IF THE NHTSA IS SOMEONE THAT CAN HELP, BUT I FIGURE I WOULD TRY. I'M AT MY WITS END. I HAVE A 2007 SUBARU WRX FOUR DOOR SEDAN. IN APRIL OF 2008 I WAS DRIVING MY CAR IN A 35 MILE PER HOUR ZONE AND SHIFTED MY MANUAL TRANSMISSION FROM 2ND GEAR TO 3RD GEAR. IT POPPED OUT OF GEAR WHEN I BEGAN ACCELERATING. NEEDLESS TO SAY THE CAR WAS UNDRIVABLE AND I HAD TO HAVE IT TOWED TO MY NEAREST SUBARU DEALERSHIP, BROWN PONTIAC, SUBARU HERE IN AMARILLO TX. THEY TORE THE TRANSMISSION APART TO FIND THAT THE THIRD GEAR WAS "STRIPPED" OUT AND NOT COVERED UNDER WARRANTY. THEY SAID I HAD ABUSED MY CAR. IT WAS AND STILL IS IN GREAT CONDITION. I PAID $908.00, HALF THE REPAIR COST TO GET MY ONE AND ONLY CAR OUT OF THE SHOP. LAST TUESDAY, 8-5-08, I WAS DRIVING MY CAR AGAIN. I SHIFTED FROM 1ST GEAR TO 2ND GEAR. I COULD NOT PUT IT IN 2ND GEAR SO, I DIDN'T FORCE IT. I LET THE CLUTCH OUT AND REENGAGED IT. I HEAR A BANG IN THE TRANSMISSION AND IT WAS OVER. TODAY, ALMOST A WEEK LATER, THE SAME SUBARU DEALERSHIP, BROWN, CALLED ME AND SAID 2ND GEAR WAS "STRIPPED" OUT OF IT, JUST LIKE 3RD GEAR. NO ONE WAS INJURED IN THESE INCIDENTS. THERE ARE SEVERAL SUBARU WRX OWNERS WITH THE SAME TRANSMISSION PROBLEMS. SOA "SUBARU OF AMERICA", REFUSE TO THINK THEY MAY HAVE A DEFECT PART OR PARTS IN THERE TRANSMISSIONS, OR THAT THEIR TRANSMISSIONS WILL FAIL. I'M FACING A $3000.00 REPAIR BILL. I HAVE DRIVEN MY CAR 4 MONTHS AND ABOUT 7000 MILES. PLEASE HELP US! *TR