NHTSA Complaint #10237741 — 2004 DODGE DAKOTA SUSPENSION:FRONT

Complaint Details

ODI Number	10237741
Vehicle	2004 DODGE DAKOTA
Component	SUSPENSION:FRONT
Date of Incident	July 27, 2008
Date Filed	August 11, 2008
Mileage	53,753 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

WHILE HAVING MY TIRES ROTATED AT SEARS, THE TECH INFORMED ME THAT THE BALL JOINTS ON MY 2004 DODGE DAKOTA WERE VERY BADLY WORN, BOTH UPPER AND LOWER. THE VEHICLE HAS ONLY 54,000 MILES AND IS DRIVEN ALMOST EXCLUSIVELY ON PAVEMENT. I CONTACTED THE DEALER, LITHIA DODGE OF ROSEBURG OREGON, I SPOKE WITH SERVICE MANAGER PHIL TYLER AND LOT MANAGER WAYNE KNOWLES, AND DODGE CORPORATE, BUT BOTH REFUSED TO DISCUSS THE ISSUE FURTHER. *TR

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