NHTSA Complaint #10237097 — 2005 FORD FIVE HUNDRED

FOR THE PAST MONTH OR SO MY FORD FIVE HUNDRED (2005 @ 64,000 TEXAS HWY MILES) HAS BEEN SHIFTING HARD AND CHANGING GEARS ERRATICALLY, WHILE MAKING CLUNKING NOISES. WE TOOK IT TO OUR REPAIR SHOP AND THEY WERE MYSTIFIED SO THEY SENT IT TO THEIR TRANSMISSION SPECIALTY SHOP. IT TURNS OUT THAT THEY HAVE ANOTHER FIVE HUNDRED IN THE SHOP GETTING ITS TRANSMISSION REPLACED BECAUSE OF THE SAME PROBLEMS. WE JUST HAD THE TRANSMISSION FLUSHED AND OIL CHANGED BUT THAT DID NOT HELP. THE TRANSMISSION SHOP CONTACTED THE FORD DEALER SERVICE CENTER AND THEY GAVE THEM THE CODES TO 'FLASH' THE NEWEST CODES INTO THE TRANSMISSION & THROTTLE COMPUTERS. NO CHANGE. THEY TESTED NEW TRANSMISSION MODULES WITH NO CHANGE. SO NOW THEY SAY THEY HAVE TO CHANGE OUT THE TRANSMISSION @ $4,300. THIS IS NOT GOOD! THE TRANSMISSION SPECIALIST SAYS THIS IS THE 4TH FIVE HUNDRED HE HAS HAD THIS PROBLEM WITH AND THAT THEY CANNOT GET PARTS TO REPAIR THE TRANSMISSION SO THEY HAVE NO OTHER OPTION BUT TO REPLACE IT. I CONTACTED MY FORD DEALER AND THEY ALSO SAY THEY CANNOT GET PARTS FOR THE TRANSMISSION. TOMORROW I AM GOING TO THE BIG GUYS AT FORD AND GET AN ANSWER FROM THEM ABOUT WHAT IS GOING ON. *TR