NHTSA Complaint #10237080 — 2003 MITSUBISHI ECLIPSE

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10237080
Vehicle	2003 MITSUBISHI ECLIPSE
Component	STRUCTURE
Date of Incident	June 1, 2007
Date Filed	August 5, 2008
Mileage	90,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I OWN A BLACK 2003 MITSUBISHI ECLIPSE. ON OR ABOUT JUNE 1, 2007 I NOTICED A MYSTERIOUS WHITE SPOT FORMING ON THE ROOF OF MY CAR. WITHIN THE NEXT MONTH OR SO, THE WHITE SPOT TURNED INTO SEVERAL WHITE SPOTS AND NOW CURRENTLY ON AUGUST 5, 2008 THE ENTIRE ROOF IS COVERED IN WHITE AND ONE HAS EVEN TURNED TO RUST. I CONTACTED A MITSUBISHI DEALERSHIP AND WAS TOLD THAT THE CAR IS NOT COVERED AFTER 36,000 MILES. MY QUESTION IS, WHAT DOES MILEAGE HAVE TO DO WITH PAINT? I THEN DID SOME RESEARCH ONLINE AND FOUND OUT THAT THIS IS A VERY COMMON PROBLEM WITH MITSUBISHI VEHICLES PRODUCED AROUND 2003 AND THAT THE ISSUE IS DUE TO A DEFECT IN THE PRIMER USED BY THE COMPANY. SO WHY DOESN'T MITSUBISHI FESS UP TO THEIR PROBLEM AND FIX THE MESS? THERE ARE THOUSANDS IF NOT MILLIONS OF DISSATISFIED CUSTOMERS WITH NEWER VEHICLES THAT LOOK HORRIBLE. IN MY CASE, I OWN A FAIRLY NEW VEHICLE THAT I AM STILL MAKING PAYMENTS ON THAT LOOKS ABSOLUTELY WORTHLESS. I AM ASHAMED TO OWN THIS VEHICLE, IT LOOKS LIKE I DON'T TAKE CARE OF MY CAR. WHEN IT ALL ACTUALITY, THIS IS NOT MY FAULT. I WOULD APPRECIATE ANY HELP WITH THIS MATTER. I WOULD LIKE MITSUBISHI TO REPAINT MY CAR AT NO COST TO ME. *TR

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