NHTSA Complaint #10236719 — 1996 FORD CONTOUR

SEVERAL TIMES DURING THE PAST 3 MONTHS THE GAS PEDAL/ACCELERATOR SEEMED TO "STICK" OR RACE AND I COULD NOT GET THE CAR TO IDLE TO BACK DOWN UNTIL I PUT IT IN GEAR. JULY 3, WHILE DRIVING IN BUSY TRAFFIC, THE ACCELERATOR/GAS PEDAL WENT TO THE FLOOR AND FORTUNATELY I WAS ABLE TO STEER THE CAR AROUND A CORNER TO THE SIDE OF THE ROAD. THE POLICE WERE ABLE TO PUSH THE CAR INTO A CAR REPAIR PLACE WHERE THE MECHANIC SUGGESTED I CALL FORD ABOUT A RECALL. THE SPEED CONTROL CABLE HAD JUST SNAPPED RIGHT OFF! I CALLED FROM THE REPAIR PLACE AND FORD SAID THERE WAS NO RECALL ON MY VIN VEHICLE. I HAD THE CAR TOWED TO MY HOME AS I WAS LEAVING TOWN THE NEXT DAY. I HAVE RETURNED NOW AND AFTER SEARCHING YOUR SITE HAVE FOUND WHAT SEEMS TO BE THE RECALL FOR THE VERY PROBLEM I HAVE WITH MY 1996 FORD CONTOUR. I CALLED A FORD DEALERSHIP AND WAS TOLD MY VIN DID NOT HAVE THE RECALL PROBLEM. WHAT IS MY NEXT STEP, PLEASE? LUCY HOCKING [email protected] 414-541-2326 414-520-8323 MAKE : FORD MODEL : CONTOUR YEAR : 1996 MANUFACTURER : FORD MOTOR COMPANY MFR'S REPORT DATE : DEC 03, 1997 NHTSA CAMPAIGN ID NUMBER : 97V225000 COMPONENT: VEHICLE SPEED CONTROL:CABLES POTENTIAL NUMBER OF UNITS AFFECTED : 38000 SUMMARY: VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH THE TRACTION CONTROL OPTION. THE THROTTLE CABLES WERE DAMAGED DURING VEHICLE ASSEMBLY LEADING TO FRAYING OR SEPARATION OF THE THROTTLE CABLE. CONSEQUENCE: THIS CONDITION COULD PREVENT THE ENGINE FROM RETURNING TO IDLE. *TR