NHTSA Complaint #10236667 — 2001 DODGE INTREPID

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10236667
Vehicle	2001 DODGE INTREPID
Component	ENGINE AND ENGINE COOLING
Date of Incident	July 21, 2008
Date Filed	August 1, 2008
Mileage	67,277 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I WAS SHOCKED THAT MY VEHICLE NEEDED A NEW ENGINE (LONG BLOCK AND ALL PARTS ASSOCIATED) AT 67,227 MILES DUE TO OIL SLUDGE/BEARINGS BROKE DOWN IN ENGINE AND CAUSED OIL TO LOOK METALLIC RESULTING IN ENGINE FAILURE. THE CHECK OIL LIGHT SUDDENLY APPEARED AND A TICKING NOISE STARTED SO I HAD MY CAR TOWED IMMEDIATELY TO THE NEAREST DODGE DEALERSHIP. THIS HAPPENED JUST 2,277 MILES AFTER MY WARRANTY EXPIRED? WE HAD TWO DEALERSHIPS LOOK AT MY INTREPID AND BOTH AGREED IT NEEDED A NEW ENGINE. WE EVEN CONTACTED A TRUSTED FAMILY MECHANIC SHOP AND WAS ADVISED THAT THIS WAS A KNOWN ISSUE WITH THE 2.7 LITER ENGINES AND ADVISED TO GET RID OF THE CAR IMMEDIATELY (THEY WOULD NOT TOUCH IT). ROBERT AT AUTOWEST DODGE IN ROSEVILLE, CALIFORNIA, ALSO ADMITTED THAT THIS WAS A KNOWN ISSUE WITH THE DODGE 2.7 LITER ENGINES AND THAT IT JUST HAPPENS NO MATTER HOW YOUR VEHICLE IS MAINTAINED BUT, OFFERED NO RECOURSE WITH DODGE. THE TOTAL FOR REPAIRS WAS $8,175.00. NOW I HAVE ANOTHER 2.7 LITER ENGINE (REBUILT) FROM THE MANUFACTURER (DODGE) WHICH IS ONLY GUARANTEED FOR 36 MONTHS. THE COST OF REPAIRING MY CAR REALLY CREATED A HARDSHIP FOR ME. I AM A SENIOR CITIZEN ON A FIXED INCOME, DRIVE MY VEHICLE LESS THAN AVERAGE MILES PER YEAR AND TAKE PRIDE IN MAINTAINING MY CAR. YOUR HELP IN INVESTIGATING THE DODGE 2.7 LITER ENGINE IS GREATLY APPRECIATED. *TR

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