NHTSA Complaint #10236557 — 2001 CHEVROLET IMPALA STEERING

Complaint Details

ODI Number	10236557
Vehicle	2001 CHEVROLET IMPALA
Component	STEERING
Date of Incident	September 24, 2007
Date Filed	July 31, 2008
Mileage	37,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

TL*THE CONTACT OWNS A 2001 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE DRIVING AT A SLOW RATE OF SPEED HE COULD FEEL BUMPING AND CLUNKING IN THE STEERING WHEEL. TOOK IT BACK TO WHERE HE PURCHASED THE VEHICLE AND THEY INSPECTED THE VEHICLE BUT COULD NOT IDENTIFY THE ANY DEFECTS OR FAILURES. HE TOOK THE VEHICLE TO THE CHEVROLET DEALER AND THEY INFORMED HIM TO TAKE THE VEHICLE TO A SERVICE CENTER FOR THE REPAIRS NEEDED. THEY INFORMED HIM TO TAKE THE VEHICLE BACK TO THE DEALER BECAUSE THERE IS A TECHNICAL SERVICE BULLETIN REGARDING THE PROBLEM HE IS EXPERIENCING. HE TOOK THE VEHICLE BACK TO THE DEALER AFTER THEY INSPECTED THE VEHICLE THEY INFORMED HIM THAT HE NEEDED THE STEERING SHAFT REPLACED. THE FAILURE MILEAGE WAS 37,000 AND CURRENT MILEAGE WAS 49,425. UPDATE 09/18/08. *JB

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