NHTSA Complaint #10236551 — 2001 CHRYSLER PT CRUISER

WE HAVE A 2001 CHRYSLER PT CRUISER. WHILE DRIVING ON A FREEWAY, THE REAR LEFT WING WINDOW FELL OUT AND WAS RUN OVER BY THE VEHICLE FOLLOWING US. FORTUNATELY, NO ONE WAS HURT BUT IT COULD HAVE CAUSED A SERIOUS ACCIDENT. THERE IS A RECALL ON THE 2005 MODEL FOR THIS VERY PROBLEM (07V149000). OUR LOCAL DEALER TOLD US TO TAKE UP THE ISSUE OF REPAIR WITH CHRYSLER, WHICH WE DID, AND THEY REPLIED THAT THEY WOULD NOT HONOR THE RECALL FOR OUR MODEL YEAR, EVEN THOUGH IT IS EXACTLY THE SAME PROBLEM. THEREFORE, I WANT TO FILE A COMPLAINT SO THAT THE OFFICIAL RECORD SHOWS THAT THE SAME PROBLEM DOES INDEED EXIST IN EARLIER MODELS.