NHTSA Complaint #10236533 — 2004 PONTIAC VIBE

AFTER RECEIVING A RECALL NOTICE ABOUT THE FRONT SIDE WINDOW ON OUR 2004 PONTIAC VIBE THE WINDOW BECAME MISALIGNED AFTER MAKING A NOISE. WE HAD AN APPT FOR THE MORNING OF 7/31/08 FOR THE RECALL REPAIR. WE HAD GOTTEN THE WINDOW MANUALLY BACK IN THE TRACK AND THE WINDOW WAS SHUT. WHEN SHUTTING THE DOOR THE WINDOW SHATTERED ON MY DAUGHTER CUTTING HER LEGS. I NOTIFIED THE DEALERSHIP AND THEY SAID THAT THE BREAKAGE WAS NOT COVERED BY RECALL OR WARRANTY AND CANCELED THE APPOINTMENT TO ORDER THE GLASS. I CAN'T UNDERSTAND HOW WHEN AN INCIDENT HAPPENS EXACTLY AS DESCRIBED IN THE RECALL ON THE WAY THE HAVE THE REPAIR DONE THE RECALL DOES NOT COVER THE INCIDENT AND TO HAVE AN INJURY INVOLVED AS WELL. *TR