NHTSA Complaint #10236496 — 2002 BUICK RENDEZVOUS

TL*THE CONTACT OWNS A 2002 BUICK RENDEZVOUS. THE CONTACT STATED THAT THE VEHICLE OVERHEATED WHEN HE USED THE AIR CONDITIONER. HE TOOK VEHICLE TO DEALER BUT BECAUSE OF THE COSTS, HE DECIDED TO HAVE A FRIEND REPAIR IT. HOWEVER, THE ISSUE STILL OCCURRED. THE OTHER ISSUE WITH THE VEHICLE WAS THAT IT DID NOT GET THE FUEL MILEAGE THAT IT WAS SUPPOSED. HE ALSO NOTICED THAT THE REAR END OF THE VEHICLE WAS MAKING NOISE, A GRUMBLING NOISE TO BE EXACT. HE CHANGED REAR END FLUID BUT COULD STILL HEAR NOISE. THE NOISE WOULD BE HEARD WHEN HE TURNED RIGHT OR LEFT. HE RECEIVED RECALL NOTICES FOR HIS VEHICLE (02V222000, 07V349000, 07E021000) BUT WHEN HE CONSULTED THE DEALER AND MANUFACTURER, HE WAS TOLD VERY CONFLICTING STORIES ABOUT WHETHER THE RECALLS ON HIS VEHICLE EXISTED AND IF THEY HAD BEEN PREVIOUSLY PERFORMED. AT THIS TIME, THE CONTACT DID NOT KNOW IF THE RECALLS COULD AFFECT HIS VEHICLE AND HOW TO GET THE ISSUES REMEDIED. THE CURRENT MILEAGE WAS 112,000 AND FAILURE MILEAGE WAS 107,000. UPDATED 09/10/08. *LJ UPDATED 09/11/08*JB