NHTSA Complaint #10236315 — 1999 CHEVROLET CAVALIER

TO MAKE A LONG STORY SHORT, MY CAR STARTED SMOKING THROUGH THE AC VENTS ONE DAY AND I DESCRIBED THIS TO A CHEVY 800 # REP AND HE SAID THAT IT WAS COVERED UNDER RECALL # 04002 IGNITION CIRCUIT THERMAL EVENTS. I TAKE IT TO THE DEALER, THEY SAID THEY FIXED IT. I GO TO PICK IT UP AND THE BURNED WIRES UNDER THE DASH WERE NOT REPLACED, THE THEFT SYSTEM LIGHT WAS STILL ON AND THE CAR STILL WOULD NOT SHUT OFF EVEN WITH THE KEY OUT OF THE IGNITION. I CALLED THE 800# BACK AND TOLD HIM I WAS GIVEN THE RUN AROUND AND NOW THIS GUY CLAIMS THAT HE NEVER TOLD ME THAT THE DAMAGE TO MY CAR WAS NOT COVERED UNDER THE RECALL AND THAT IT WOULD HAVE TO COME OUT OF POCKET. THIS IS RIDICULOUS. THE DESCRIPTION OF THE RECALL FITS EXACTLY WHAT HAPPENED WITH MY CAR AND NOW THEY ARE TRYING TO GET AWAY WITH NOT FIXING MY CAR. I WANT IT FIXED! I JUST WANTED TO SEND THIS QUICK EMAIL AND WILL GO IN DEPTH ABOUT IT ONCE I RECEIVE YOUR REPLY. THANKS. *TR UPDATED 09/09/08