NHTSA Complaint #10236240 — 2004 FORD F-150 STEERING

Complaint Details

ODI Number	10236240
Vehicle	2004 FORD F-150
Component	STEERING
Date of Incident	June 23, 2008
Date Filed	July 29, 2008
Mileage	52,987 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I HAVE A 2004 F150 PU I PURCHASED THE TRUCK USED,SUPPOSEDLY A DEMO. DRIVING HOME THE STEERING LOCKED UP I THOUGHT MAYBE A BELT AFTER NURSING THE TRUCK HOME I LOOKED AND THE BELT WAS INTACT I GOT SOME INFO FROM A MECHANIC FRIEND HE SUGGESTED THE POWER STEERING PUMP I CHANGED THAT (THE TRUCK IS NO LONGER UNDER WARRANTY IT ONLY HAS 52000 MILES ON IT) AFTER CHECKING IT OUT FURTHER I NOTICED IT HAS TWO DIFFERENT STYLE TIERODS ON IT AND NOTICED THAT BOTH UPPER BALL JOINTS AR BAD THE TRUCK WAS A JUST INSPECTED IN NOV. NOTHING WAS SAID THAT THE WAS ANY TROUBLE WITH ANYTHING ANY WAY I TRIED TO E MAIL FORD CUSTOMER RELATIONS CENTER I WAS TOLD TO CONTACT DEALER( I HAD PROBLEMS WITH ANOTHER FORD TRUCK AND WHEN I COMPLAINED ABOUT THAT TRUCK THE MANGER TOLD ME I WAS NUTS HIS SERVICE THAN TEST DROVE THE TRUCK AND STATED THAT THERE WAS A PROBLEM WITH THE SHIMMY IN THE FRONT END OF THE TRUCK BUT COULD NOT FIND CAUSE)SO I DID NOT TALK TO THIS PERSON MY POINT IS WITH ONLY 52,000 MILES ON IT THE BALL JOINTS SHOULD NOT BE BAD AND SHOULD NOT HAVE TO BE REPLACED AND WITH PAYING 500. A MONTH FOR A PAYMENT I CANNOT AFFORD TO REPAIR THE TRUCK ON MY OWN(OR SHOULD NOT HAVE TO) CAN YOU HELP IN ANY WAY? *TR

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