NHTSA Complaint #10235999 — 1992 FORD ECONOLINE

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	10235999
Vehicle	1992 FORD ECONOLINE
Component	VEHICLE SPEED CONTROL
Date of Incident	July 14, 2008
Date Filed	July 28, 2008
Mileage	99,966 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

TL*THE CONTACT OWNS A 1992 FORD ECONOLINE. THE CONTACT HAD HIS CRUISE CONTROL DEACTIVATED IN FALL OF 2007 ACCORDING TO NHTSA CAMPAIGN ID NUMBER 08V051000 (VEHICLE SPEED CONTROL:CRUISE CONTROL), WHICH COULD CAUSE A FIRE. HE THEN HAD THE NEW AND IMPROVED CRUISE CONTROL PART INSTALLED IN THE SUMMER OF 2008. AFTER THE INSTALLATION, HE NOTICED THAT THE CRUISE CONTROL WAS NO LONGER OPERATIVE. THE MANUFACTURER STATED THAT THEY WOULD STAND BY THEIR REPAIR AND HONOR A REPLACEMENT FOR THE FAILURE; HOWEVER, THE CONTACT WOULD HAVE TO PAY FOR THE DIAGNOSTIC IN ADDITION TO ANY OTHER EXPENSES OTHER THAN THE JUMPER HARNESS. THE CURRENT MILEAGE WAS APPROXIMATELY 101,850 AND FAILURE MILEAGE WAS 99,966.

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