NHTSA Complaint #10235615 — 2002 DODGE RAM 1500

ELECTRICAL SYSTEM issue reported to NHTSA

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Fire

Complaint Details

ODI Number	10235615
Vehicle	2002 DODGE RAM 1500
Component	ELECTRICAL SYSTEM
Date of Incident	August 15, 2005
Date Filed	July 24, 2008
Mileage	28,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT EXPERIENCED NUMEROUS ELECTRICAL FAILURES RANGING FROM THE FUSE BOX AND POWER LOCK:WINDOWS TO THE INTERIOR LIGHTING. SHE TOOK THE VEHICLE TO THE DEALER ON SEVERAL OCCASIONS AND A TECHNICIAN REPEATEDLY REWIRED THE ELECTRICAL SYSTEM, REPLACED THE FUSES, AND THE MOTOR FOR THE POWER WINDOW DEVICES. IMMEDIATELY AFTER THE REPAIR, THE ELECTRICAL FAILURES RECURRED. SHE RETURNED TO THE DEALER AND A TECHNICIAN STATED THAT THE WIRING HARNESS MELTED, WHICH CAUSED THE ALARM SYSTEM TO FAIL AND HAVE TO BE REPLACED. THE PARTS ARE ON BACK ORDER AND NEITHER THE MANUFACTURER NOR THE DEALER CAN PROVIDE AN ESTIMATE OF WHEN THE PARTS WILL BE AVAILABLE. SHE HAS COPIES OF DOCUMENTS PERTAINING TO THE REPAIR HISTORY OF THE ELECTRICAL SYSTEM. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 28,000 AND CURRENT MILEAGE WAS 49,369.

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