NHTSA Complaint #10235419 — 1998 FORD WINDSTAR

SUSPENSION:FRONT issue reported to NHTSA

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Complaint Details

ODI Number	10235419
Vehicle	1998 FORD WINDSTAR
Component	SUSPENSION:FRONT
Date of Incident	July 22, 2008
Date Filed	July 23, 2008
Mileage	110,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

I BOUGHT A 1998 FORD WINDSTAR 3.0 L IN 1999. IN 2002 I RECEIVED A RECALL TO INSTALL FRONT SHIELDS OVER THE COIL SPRING SO I DID. YESTERDAY THE FRONT COIL SPRING PUNCTURED THE FRONT TIRE AND BROKE THE STRUTS AS WELL. WHEN CALLING FORD, THEY INFORM ME THAT THEY CAN NOT TELL ME WHEN MY VEHICLE WAS MANUFACTURED, JUST THAT THEY WILL DO NOTHING ABOUT IT. THEY ISSUED THE WARRANTY FOR 10 YEARS FROM MANUFACTURER DATE EVEN THOUGH THE RECALL DID NOT TAKE PLACE UNTIL 3-4 YEARS AFTER MANUFACTURE DATE AND I TOOK MY VEHICLE IN FOR THE RECOMMENDED CURE TO THE PROBLEM. *TR

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