NHTSA Complaint #10235405 — 2004 CHRYSLER SEBRING

I WAS DRIVING MY VEHICLE AND STARTED TO HEAR A KNOCKING IN THE REAR OF MY VEHICLE. I STOPPED AT A MUFFLER/SHOCK DEALER AND THEY HAD TO REPLACE A BROKEN UPPER STRUT PLATE AND BEARINGS ON THE RIGHT REAR, BECAUSE THESE PARTS HAD COMPLETELY RUSTED AWAY. MY VEHICLE IS ONLY 4-YEARS OLD. ABOUT A MONTH LATER, THE SAME THING HAPPENED TO THE LEFT REAR OF MY VEHICLE, BUT THE SHOP COULD NOT LOCATE ANY REPAIR PARTS. THERE ARE SO MANY OF THESE PARTS BREAKING THE DEALERS CAN'T KEEP THE PARTS ON HAND. I WAS TOLD BY CHRYSLER CORP AND OTHER PARTS DEALERS; THAT THERE ARE OVER 9,000 OF THESE STRUT-PLATES ON BACK ORDER. THIS MAKES DRIVING THE CAR UNSAFE, AND WITH THESE MANY BREAKDOWNS THE VEHICLE SHOULD BE INCLUDED IN A RECALL TO REIMBURSE OWNERS FOR THIS EXPENSE. *TR