NHTSA Complaint #10235291 — 2003 PONTIAC VIBE

MY 2003 PONTIAC VIBE WAS INVOLVED IN SAFETY RECALL 07273: "THE BOLTS IN THE FRONT DOOR THAT ATTACH THE WINDOW TO THE WINDOW REGULATOR MAY BEGIN TO LOOSEN, RESULTING IN A POPPING OR CLICKING SOUND WHEN THE WINDOW IS OPERATED. THE GLASS MAY SHATTER DURING WINDOW OPERATION, WHICH COULD CAUSE POSSIBLE INJURY." THE DATE ON THE RECALL NOTICE IS MAY, 2008. THE WINDOW ON THE DRIVER'S SIDE OF MY VEHICLE WAS IN FACT MAKING A "POPPING" SOUND WHEN OPERATED. I FIRST SCHEDULED AN APPT. WITH THE PONTIAC DEALER (DID NOT INCLUDE NAME OF DEALER HERE, AS INSTRUCTIONS STATE NOT TO INCLUDE NAMES) ON JUNE 20, 2008. MY CAR WAS IN SERVICE FOR 1 - 1 1/2 HOURS; HOWEVER, WHEN I RECEIVED IT BACK FROM THE DEALER, THE WINDOW ON THE DRIVER'S STILL MADE THE SAME "POPPING" SOUND WHEN OPERATED. THE DEALER AGREED TO LOOK AT THE CAR AGAIN, AND I TOOK IT BACK ON JULY 22, 2008. THE DEALER CLAIMS THAT TO FIX THE "POPPING" SOUND, I MUST PAY APPROXIMATELY $230 FOR A "LINK" IN THE DOOR. I DO NOT BELIEVE THAT THEY IN FACT DID ANYTHING AT ALL TO REPAIR MY CAR FOR THE SAFETY RECALL. *TR