NHTSA Complaint #10234884 — 2003 PONTIAC VIBE

THE PASSENGER SIDE WINDOW ON MY 2003 PONTIAC VIBE JUMPS OUT OF POSITION WHEN THE POWER WINDOWS ARE OPERATED. I HAVE HAD THE FACTORY RECALL ON THE BOLTS ON THIS WINDOW WHICH THE DEALER DID, BUT WHEN THE DEALER GAVE ME BACK THE CAR FROM REPLACING THE BOLTS, THE WINDOW WAS WORSE AT JUMPING OUT OF THE WINDOW AND ALMOST BROKE. I CAN NOT OPERATE THE WINDOW BECAUSE IT JUMPS OUT AT AN ANGLE AND MAKES A LOUD NOISE. THE DEALER SAID THEY THINK THE POWER WINDOW REGULATOR ON THAT SIDE BROKE ALTHOUGH IT WAS NOT THAT WAY WHEN WE BROUGHT IT IN. IT ALSO LOOKS AS IF THE DOOR STOP MAY BE HITTING THE WINDOW WHEN THE POWER WINDOWS ARE OPERATED. THIS WINDOW HAS MADE SOME NOISES OR NOT OPERATED PROPERLY OFF AND ON SINCE I BOUGHT THE CAR NEW AND I BROUGHT IT IN TO THE DEALER A COUPLE TIMES WHILE UNDER WARRANTY, BUT SINCE THE PROBLEM WAS OFF AND ON AT THAT TIME, THEY COULD NOT FIND THE PROBLEM. NOW IT HAPPENS ALL THE TIME AND SO I CAN NOT USE THE WINDOW AT ALL. THE DEALER WONT FIX THE PROBLEM AS THEY SAY THEY DO NOT CONSIDER IT AS PART OF THE RECENT RECALL EVEN THOUGH IT IS THE SAME PROBLEM AND IT IS UNCLEAR TO ME IF THEY DID THE RECALL FIX PROPERLY OR IF THEY MADE THE PROBLEM WORSE. LUCKILY NO ONE HAS BEEN INJURED YET, BUT IF I USE THE WINDOW, SOMEONE WOULD BE. *TR