NHTSA Complaint #10234823 — 1997 FORD TAURUS SHO

VEHICLE DESCRIPTION: 1997 FORD TAURUS SHO FORD (FMC) HAS ACKNOWLEDGED IN WRITING THAT THE PROBLEM IS MANUFACTURER RELATED, WHICH STEMS FROM THE YAMAHA MANUFACTURED ENGINE USED IN SHO MODELS. THE VEHICLE WOULD ROUGH IDLE AFTER 20 MINS. ON THE ROAD, SHAKE AGGRESSIVELY, THEN SHUT-OFF FOR DAYS AT A TIME IN UNPREDICTABILITY. AN AUTHORIZED FMC REPAIR CENTER (MLM) SPENT OVER 3-MOS, CONCURRENTLY, WORKING ON THE VEHICLE TO NO AVAIL. SEE 03/01. THE VEHICLE FUNCTIONED IN THIS MANNER FROM 11/00 (MM/YY) THROUGH 04/03, AT WHICH TIME I WAS LEFT WITH NO OTHER FISCALLY-VIABLE OPTION BUT TO ARRANGE TO HAVE THE VEHICLE RETURNED TO FMC- FMC WOULD TAKE NO RESPONSIBILITY AND PLACE A 7YEAR "REPOSSESSION" STAIN ON WHAT USED TO BE A GREAT CREDIT SCORE. TIMELINE: BETWEEN 11/00 (MM/YY) AND 01/01, CONTINUED CALLS WERE PUT INTO FMC REGARDING MY "SHO" VEHICLE. THE CAR WOULD SHAKE AGGRESSIVELY, THEN SHUTDOWN IN MID-TRAVEL. 01/01: I WAS TOLD TO TAKE THE VEHICLE TO MLM. AFTER DESCRIBING THE ISSUE, I WAS TOLD IT WOULD COST $2,200 TO SERVICE THE PROBLEM(S). 03/01: THE ISSUES WITH THE VEHICLE WERE SO SEVERE; MLM REQUESTED THAT FMC SEND OUT A "FIELD SERVICE ENGINEER" TO ASSIST THEM. AFTER A WEEK FMC ADMITTED, WHICH WAS DOCUMENTED BY MLM IN WRITING, THAT FMC HAS HAD "SIMILAR PROBLEMS" WITH "OTHER SHOS IN THE FIELD" AND HAD "NO POSITIVE FIX FOR THEM." THIS SUGGESTS THAT FMC KNEW OF THE SHO'S PROBLEMS AND HAVE PURPOSEFULLY FAILED/REJECTED TO AID THE VICTIMS AFFECTED. WHILE OPERATING THE VEHICLE, MY PASSENGERS AND I WOULD BE PLACED AT TRAGIC AND UNNECESSARY RISKS, AS THE VEHICLE WOULD SHUT-DOWN W/O WARNING- LOCKING UP THE STEERING AND CAUSING ME TO ENGAGE IN "ERRATIC" (AT TIMES) AND "PRECAUTIONARY DRIVING MANEUVERS" WHILE ON PUBLIC ROADS IN ORDER TO REGAIN SOME CONTROL OF THE VEHICLE AND SAFELY STEER TO THE SIDE OF THE ROAD OR HIGHWAY. THIS PROVES MALICIOUS INTENT AND DECEPTIVE PRACTICES PERPETRATED BY FMC. IT ALSO PROVES A FORMED PATTERN. WB *TR