NHTSA Complaint #10234465 — 1998 TOYOTA COROLLA

BFGOODRICH 175/65/R14 TIRES PURCHASED AT SEARS WITHOUT "ROAD HAZARD" ON 4/22/2007. TIRES CLAIM TO HAVE A 60,000 MILE MANUFACTURE WARRANTY. TIRES HAVE BLOWN OUT ON THE HIGHWAY ON 3 SEPARATE INCIDENTS. THE FIRST TIME, SERVICE TECH'S WERE NOT ABLE TO DETERMINE CAUSE- NO ROAD HAZARDS. PURCHASED ANOTHER BRAND TIRE. SECOND INCIDENT AGAIN ON THE HIGHWAY. CAR WAS TAKEN IN AND SERVICE TECH'S AGAIN COULD NOT DETERMINE CAUSE. MANAGER AT SEARS SOLD ME ANOTHER TIRE (SAME MODEL) AT HALF OFF. THIRD INCIDENT OCCURRED ON THE HIGHWAY AGAIN. THIS TIME SAME MANAGER AT SEARS DID NOT RESOLVE ISSUE, CLAIMED IT WAS A VALVE STEM AND BECAUSE I DID NOT PURCHASE ROAD HAZARD SAID IT WAS NOT COVERED. I INSISTED THAT HE CHECK IF IT WAS A TIRE DEFECT AND HE RESPONDED THAT HE COULD NOT DETERMINE THAT. LEFT SEARS RIDING ON MY SPARE TIRE. NOTHING WAS OFFERED BY THE MANAGER. ALL 4 TIRES HAVE BLOWN OUT NOW AND I DON'T KNOW WHO TO TURN TO. *TR