NHTSA Complaint #10234335 — 2001 CHRYSLER SEBRING SUSPENSION:REAR

Complaint Details

ODI Number	10234335
Vehicle	2001 CHRYSLER SEBRING
Component	SUSPENSION:REAR
Date of Incident	June 26, 2008
Date Filed	July 14, 2008
Mileage	113,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

REAR MOUNTING BRACKET ON THE STRUT BROKE, CAR WAS MAKING A BANGING NOISE IN THE REAR. I WAS AFRAID TO DRIVE THE CAR HOME FROM WORK AND HAD THE CAR TOWED. COULD HAVE RESULTED IN A SERIOUS ACCIDENT HAD THE CAR NOT BEEN TOWED. PART HAS BEEN UNAVAILABLE FROM CHRYSLER SINCE 6/26 AND WILL NOT BE AVAILABLE UNTIL AT LEAST THE FIRST OF AUGUST. I AM TOLD THERE ARE 8000 OF THESE PARTS ON BACK ORDER NATIONALLY, AND THE WAY THE PART OXIDIZED, I'M CURIOUS WHY THERE HAS NOT BEEN A RECALL. I'VE DONE SOME RESEARCH AND THIS IS NOT A COMMON PART TO HAVE TO REPLACE. ALSO CHRYSLER REFUSES TO OFFER ME A LOANER CAR UNTIL THE PART IS AVAILABLE. *TR

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