NHTSA Complaint #10234303 — 2006 SUZUKI FORENZA

TL*THE CONTACT OWNS A 2006 SUZUKI FORENZA. THE CONTACT NOTICED THAT THE TRANMISSION SHIFTED ERATICALLY SINCE PURCHASING IT IN JANUARY 2008. HE FIRST. WHILE DRIVING ON APPROXIMATELY 55-60 MPH, THE VEHICLE SLOWED DOWN, SPED UP, LUNGED FORWARD AND SHIFTED INTO GEAR WITHOUT WARNING. THERE WAS ALSO A ROARING NOISE ON THE FRONT END OF THE VEHICLE, A CLICKING SOUND NEAR THE DASHBOARD, AND EVERY LIGHT TURNED OFF EXCEPT THE CHECK ENGINE LIGHT. THE RADIO AND AIR CONDITIONER INTERMITTENTLY TURNED OFF AND AFTER FIVE MINUTES, THEY BOTH BEGAN OPERATING NORMALLY. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE; HOWEVER, THE MANUFACTURER WOULD NOT AUTHORIZE THE DEALER TO INSPECT OR REPAIR THE VEHICLE. ON ONE OCCASION, THE WINDOWS WOULD NOT CLOSE CAUSING RAIN TO ENTER INSIDE OF THE VEHICLE, 20 MINUTES LATER HE WAS ABLE TO CLOSE THE WINDOWS; HOWEVER, THE VEHICLE BEGAN TO LOSE POWER WITH THE MOTOR ON AND FULLY FUNCTIONAL. THE SERVICE ADVISOR AT THE DEALERSHIP STATED THAT THE ACCELERATION PEDAL SENSOR COULD HAVE CAUSED THE FAILURE. THE MANUFACTURER ONCE AGAIN AUTHORIZED THE DEALER TO DISCONNECT THE BATTERY. THE CURRENT MILEAGE WAS APPROXIMATELY 23,800 AND THE FAILURE MILEAGE WAS APPROXIMATELY 13,000.