NHTSA Complaint #10234282 — 2002 MITSUBISHI GALANT

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10234282
Vehicle	2002 MITSUBISHI GALANT
Component	STRUCTURE
Date of Incident	January 1, 2006
Date Filed	July 14, 2008
Mileage	68,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

I BOUGHT MY CAR BRAND NEW (02 MITS. GALANT - BLACK) AND THE PAINT AND CLEAR COAT HAS BEEN FADING. IT STARTED ON THE TRUNK IN A SMALL SPOT AND NOW HAS SPREAD TO THE ROOF AND HOOD. I WAS TOLD BY MITS. THAT THERE ARE NO RECALLS, THEREFORE THEY AREN'T ABLE TO ASSIST ME SINCE I NOW HAVE OVER 100,000 MILES ON THE CAR. I WAS ADVISED BY CHERYL (CUSTOMER SERVICE REP) THAT THEY HAVE A BUSINESS TO RUN AND THAT SINCE I'M OUTSIDE OF THE WARRANTY PARAMETERS THEY AREN'T ABLE TO HELP ME. AFTER SEARCHING THE INTERNET I'VE NOTICED THAT THERE ARE SEVERAL CONSUMERS WITH THE SAME PROBLEM. IT SEEMS THAT MITS. IS AWARE OF THE PROBLEM, BUT THEY AREN'T WILLING TO ACKNOWLEDGE IT. *TR

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