NHTSA Complaint #10234182 — 2001 DODGE STRATUS

2001 STRATUS SE HEARD A GRIND AFTER GOING OVER A BUMP ON THE WAY HOME FROM WORK. LOOKED UNDER CAR AND SAW DRIVER SIDE STRUT MOUNT WAS BROKEN. TOOK TO MECHANIC AND WAS TOLD BOTH MOUNTS ARE BROKEN AND NEEDED REPAIR. THESE PARTS ARE MADE OF CHEAP ALUMINUM WHICH IS HORRIBLE MATERIAL FOR SALT CORROSION. WAS TOLD PART WAS ON NATIONAL BACKORDER 2-3 WEEKS. NOT BELIEVING HEM, I CALLED DODGE DIRECTLY AND WAS TOLD BASICALLY TOLD SORRY, 1000 WERE SHIPPED 7/3 BUT THERE WAS ANOTHER 7,600 BACKORDER!!! NOW IT WILL BE END OF JULY BEFORE I GET PARTS. ALL THEY WOULD DO WAS GET ME A PRIORITY FOR IF A DEALER IN OH GETS SOME I CAN HAVE THEM. (AND A CASE NUMBER). VERY DISAPPOINTED IN DODGE MAKING A SUSPENSION PIECE THAT SEES HEAVY CORROSION CONDITIONS OUT OF ALUMINUM POT METAL AND THEN HAS A MONTH BACKORDER. SEEMS LIKE THIS IS A MAJOR ISSUE WITH THIS CAR. SO I'M OUT OF MY MAIN WORK VEHICLE FOR A MONTH, BORROWING THE WIFE'S VAN. WHAT WERE WE TO DO IF MY WIFE WAS WORKING OR IF SHE NEEDED VAN TO GET KIDS TO SCHOOL. DODGE WOULDN'T EVEN WORK WITH ME FOR A LOANER. (BECAUSE I WOULDN'T HAVE IT REPAIRED AT THE DEALERSHIP WHICH WAS 2X THE COST, A WHOLE OTHER STORY).*TR