NHTSA Complaint #10234041 — 2006 JEEP COMMANDER

THIS IS AN UPDATE OF MY PREVIOUS POST. MY 2006 3.7 LITER COMMANDER 4X4 HAS BEEN AT THE DEALER SINCE MONDAY THE 7TH. WHEN I TOOK IT IN IT HAD BEEN STALLING NOW AND THEN, THE ENGINE LIGHT WAS ON AND THE DISPLAY "SERVICE PARK ASSIST" HAD CAME ON THE DAY BEFORE I TOOK IT IN. ON THE WAY TO THE DEALER, IT SHUT DOWN NO BREAKS, STEERING, NOTHING. THE DEALER TESTED IT AND SAID IT GAVE THEM A CODE U1400 WHICH WAS THE TCM MODULE. THEY REPLACED IT AND TOLD ME TO COME AND GET IT ON JUNE 9TH. I PICKED IT UP AND ON THE WAY HOME, GOING UP A SLIGHT INCLINE ABOUT A BLOCK FRO THE DEALER, IT SHUT DOWN AGAIN, AND STARTED ROLLING BACKWARD DOWN THE HILL, AND ALL I COULD DO WAS PULL THE EMERGENCY BREAK AND PRAY THAT IT STILL WORKED, IT DID. AFTER THREE TRIES, I GOT IT STARTED AND TOOK IT BACK TO THE DEALER, WHO PUT A COMPUTER ON IT AS SOON AS I GOT THERE, THEY TOLD ME I WOULD HAVE TO GET A RIDE HOME, AND THE NEXT DAY CALLED AND SAID IT NEEDED ECM MODULE, THEY ALSO TOLD ME THAT THEY CONTACTED CHRYSLER AND THEY HAD A 1000 PIECE BACKLOG ON THEM. I ASKED THEM WHAT I SHOULD DO FOR TRANSPORT, AND THEY TOLD ME I SHOULD CALL CHRYSLER BECAUSE THE CAR WAS UNSAFE TO DRIVE. THEY ALSO TOLD ME THAT THERE HAD BEEN A MAJOR RECALL ON THE 2006 4.7 LITER COMMANDER FOR THE SAME PROBLEM, BUT NOT THE 3.7 MODELS. THE DEALERSHIP HAS BEEN GREAT, BUT CHRYSLER HAS BEEN UNREAL TO DEAL WITH, THEY SIMPLY DO NOT CARE ABOUT THE CUSTOMER, AND HAVE BEEN NO HELP. I CALLED THE DEALER TODAY TO LET THEM KNOW THAT CHRYSLER TOLD ME THE PART WOULD BE READY FOR DELIVERY ON JULY 18TH, BUT MY GUESS IS THAT IF THERE'S 1000 BACKORDERED, IT WILL BE SOME TIME BEFORE I WILL GET MINE. I GUESS WE WILL SEE. *TR